Delivery and returns

Shipping Policy

 The delivery address is defined at the time of placing the order.

The price of the shipments and the terms of delivery vary according to the destination and volume of the shipments. If you have any further questions please contact us at info@ukulla.com.

Deliveries in Spain (peninsula and Balearic Islands): From 24 to 72 business hours. Rest of countries consult.

If you have not received your order within this time period, please contact us at info@ukulla.com.

Returns Policy

The buyer will be entitled to the return of the purchase made, as long as it is communicated via email to the address info@ukulla.com within the following seven business days after receipt of the purchase. Returns cost will be in charge of the customer. The delivery address is: c / Lope de rueda 4, 4º Left. 28009. Madrid.

The product must be in perfect condition, with accessories, packaging and original labeling.

Within a maximum period of thirty days from the moment of receipt of the product subject to the return and after verifying that the returned product is in perfect condition, the refund will be done, excluding shipping costs.

ukulla.com reserves the right to refuse any return or exchange that is outside the period indicated above, or articles that are not in the same conditions in which they were received.